Ilfracombe Dental Practice, Whitley Bay

We’re sure you’ll be delighted with the treatment you receive at Ilfracombe Dental Practice because patient care is our number one priority.

Survey forms are available at reception or can be downloaded here should you have any feedback you wish to share. Please let us know how we are doing.

Our friendly team are waiting to advise you further to ensure you enjoy the treatments you require: general dentistry, cosmetic dentistry or facial aesthetics.

With 35 years’ professional experience in the North-East, we’ve forged close ties with local DAMAS-approved laboratories, supply companies and dental committees.

This local knowledge and experience ensures we can deliver quality dental products and a high level of dental care in line with local population demand, as well as supporting our local companies. At Ilfracombe Dental Practice we do our best to ensure that your dental care meets your individual needs and, as a patient, you have the right to express a preference of practitioner.

The practice is open late until 7pm on a Wednesday evening for private and Denplan patients. This is a recent facility that Mr MacDougall and Dr Hickleton added at the time of their purchase of the practice. We are not making this available to all patients as this service is costly to run.

We also offer daily emergency appointments for all patients. Our emergency appointments are available on request by calling the surgery from 8.30am.

Practice opening hours

• Beyond these hours, the front door will be closed and the answerphone will be on.
• We close our doors so that our staff can clean down surgeries and equipment and have a break which they are legally entitled to have.
• We have no facility to protect patients from the elements when are door is closed so if you have an appointment at the start of a session, please bring an umbrella or stay in your car and arrive a minute or two in advance of your appointment.
• Any messages left will be dealt with in the following session.

Access is available but limited as the building is a mid-terraced Victorian dwelling. Our ground floor rooms in the premises are accessible to wheelchairs.

There is a waiting room and treatment room (surgery) on the ground floor but, unfortunately, no lavatory on this level. The practice is accessed via a suitable wide concrete ramp and hand-rail with a low-level doorbell at the entrance if you require assistance in entering (this door is operated manually rather than electrically). There is surrounding street parking and we’re located close to a main bus interchange and Monkseaton Metro station. We can always arrange a taxi if you prefer.